Help Centre

No. Since there are no user accounts, the course does not keep a saved record of your completion or certificate. Please download your certificate as soon as it becomes available and save a copy for your records.

Before you begin, make sure you have enough time to complete the course in one session. You should also use a stable internet connection and avoid closing the browser window until you have completed the course, passed the quiz, and downloaded your certificate.

Because the course does not use accounts, your certificate will not be available after you leave the course. Please download and save your certificate immediately after passing the quiz. Otherwise, you will need to start again from the beginning and complete the course again to get your certificate.

No. If you leave the course before completing it, you may need to start again from the beginning when you return. We recommend setting aside enough uninterrupted time to complete the full course, including the review quiz and certificate download.

After you complete all required course sections, you will be able to take the review quiz. Once you pass the quiz with a score of 70% or higher, you will be able to access the certificate page and download your certificate.

No. You do not need to create an account, log in, or remember a password to take this course. You can begin the course directly from the course link.

No. Because this course does not use accounts or logins, your progress is not saved if you leave the course or close your browser. Please plan to complete the course in a single session.

No account is needed for the updated course. The course is now accessed directly without logging in.

There are no passwords for this course. You do not need to log in or reset a password to access the course.

You may retake the review quiz. Once you achieve a passing score of 70% or higher, the certificate page will unlock and you can download your certificate.